Privacy Policy – jl117 Casino

1. Who We Are

jl117 Casino ("jl117," "we," "us," or "our") operates the online gaming platform accessible at jl117.app. For the purposes of this Privacy Policy, jl117 is the data controller responsible for the personal data of players and visitors who interact with jl117.app. If you have any questions about how jl117 handles your personal data, please contact our Data Privacy Officer at the details provided in Section 14.

jl117 operates in the Philippines and is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

2. Personal Data We Collect

jl117 collects the following categories of personal data from players and visitors:

2.1 Identity & Contact Data

• Full legal name as it appears on government-issued identification;
• Date of birth (to verify you are at least 21 years of age);
• Nationality and country of residence;
• Email address and mobile phone number;
• Residential address (barangay, city/municipality, province, ZIP code).

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., PhilSys ID, passport, driver's licence, UMID, SSS/GSIS ID, voter's ID);
• Proof of address documents (e.g., utility bill, bank statement);
• Selfie or liveness verification image where required;
• Proof of payment method ownership (e.g., screenshot of GCash or Maya account).

2.3 Financial Data

• Deposit and withdrawal transaction records;
• Payment method details (GCash mobile number, Maya account, bank account name — we do not store full bank account numbers or card numbers);
• Account balance history and transaction timestamps.

2.4 Gaming Activity Data

• Game session logs, wager amounts, game outcomes, and win/loss records;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, self-exclusion status).

2.5 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Pages visited, time spent on pages, and clickstream data;
• Login timestamps and session duration.

2.6 Communications Data

• Records of your communications with jl117 customer support (live chat transcripts, email correspondence);
• Survey responses and feedback you voluntarily provide.

3. How We Collect Your Data

jl117 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically through cookies, web beacons, and server logs when you access jl117.app;
• Third-party sources: Identity verification data from KYC service providers; fraud and risk signals from payment processors; publicly available information where permitted by law.

4. Why We Use Your Personal Data

jl117 uses your personal data for the following purposes:

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jl117 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to when registering your jl117 account (e.g., account management, payment processing, game provision);
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and gaming regulatory requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and improving jl117 services, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

jl117 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• KYC and identity verification providers: To verify your identity and age in compliance with regulatory requirements;
• Payment processors: GCash, Maya, BPI, BDO, Metrobank, and InstaPay partners, to process your deposits and withdrawals;
• Fraud prevention and security services: To detect and prevent fraudulent activity on the platform;
• Game software providers: Game providers may receive anonymised session data necessary to deliver their games;
• Regulatory authorities: Philippine gaming regulators, the National Privacy Commission, law enforcement agencies, and courts, where required by law or court order;
• Professional advisers: Lawyers, auditors, and accountants, subject to professional confidentiality obligations.

All third-party service providers engaged by jl117 are contractually required to process personal data only for the specified purpose and to maintain appropriate security standards.

7. Cookies & Tracking Technologies

jl117.app uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The categories of cookies we use are:

• Strictly necessary cookies: Essential for the platform to function (e.g., session authentication, security tokens). These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options.
• Analytics cookies: Help us understand how players use jl117.app so we can improve the experience. Data collected is aggregated and anonymised where possible.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotions. You may opt out at any time via your account settings.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair your ability to use jl117.app.

8. Data Retention

jl117 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulation. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in compliance with AML regulations;
• Financial transaction records are retained for a minimum of five (5) years;
• Gaming activity logs are retained for three (3) years;
• Customer support communications are retained for two (2) years;
• Marketing consent records are retained until consent is withdrawn plus one (1) year.

After the applicable retention period, personal data is securely deleted or anonymised in accordance with jl117's data disposal procedures.

9. Data Security

Our security measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and jl117.app;
• Encryption of sensitive data at rest, including KYC documents and financial records;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing;
• Two-factor authentication (2FA) available for all player accounts;
• Continuous monitoring for suspicious activity and potential data breaches.

In the event of a personal data breach that poses a risk to your rights and freedoms, jl117 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl117:

• Right to be informed: The right to know what personal data jl117 collects and how it is used — which is the purpose of this Privacy Policy;
• Right of access: The right to request a copy of the personal data jl117 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jl117's legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jl117's Data Privacy Officer at the details in Section 14. jl117 will respond to all verified requests within fifteen (15) business days.

11. Children's Privacy

jl117.app is strictly intended for persons aged 21 years and above. jl117 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and return any deposits in accordance with our Terms & Conditions. If you believe a minor has registered on jl117.app, please contact us immediately at the details provided in Section 14.

12. Third-Party Links

jl117.app may contain links to third-party websites or services for informational purposes. jl117 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to personal data collected by jl117 through jl117.app.

13. Changes to This Privacy Policy

jl117 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, jl117 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or in-platform notification. Your continued use of jl117.app following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how jl117 protects your personal data.

14. Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jl117, please contact our Data Privacy Officer through the following channels:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 from your jl117 account dashboard

jl117 aims to respond to all data privacy enquiries within fifteen (15) business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.